Experience

1. February 2025 – PresentBPMS Expert · FlySepehran, Tehran · On-site, full-time
   • Defined functional requirements and process maps for a FastAPI intermediary service bridging ProcessMaker (MySQL) and Griffin IMS (MSSQL)
   • Automated audit workflows, eliminating paper-based steps and cutting audit turnaround by 60%
   • Translated business rules into RESTful API specifications and user stories with operations and compliance teams
   • Delivered a production-ready API in four weeks, bringing the process rollout forward by two months with zero critical errors in the first month
   • Administered two Linux servers; migrated the ProcessMaker web server from Apache to NGINX behind a domain, reverse proxy and load balancing
   • Implemented cookie-based caching to speed up the site and reduce server load
2. December 2023 – PresentHead of Engineering (HoE) · ClickHub, Tehran · Hybrid, part-time
   • Lead engineering strategy, architecture decisions and technical execution across software development and infrastructure
   • Define system architecture, select technologies, set engineering practices and improve development workflows
   • Lead a cross-functional team across backend, frontend, DevOps, database management and infrastructure engineering
   • Design and maintain scalable applications, production environments, servers, databases, networking and security
   • Key projects: B2B Sales Platform (Gardoo), Sales Target Management (Target), internal Licensing & Authorization System, Pilot Logbook, Medical Shift Planning, ERP and BPMS development
3. December 2023 – February 2025Systems and Methods Expert · Marina, Tehran · On-site, full-time
   • Delivered a centralized Document Management System (DMS) on E&E; migrated 900+ documents and automated validation, routing, approval and e-signature workflows
   • Built a Contract Lifecycle Tracker with Excel VBA macros logging handoffs and real-time status for each contract
   • Modeled and documented NPD, Sales Planning and S&OP processes in Visual Paradigm
   • Created Operation Process Charts (OPC) showing task-level workflows, responsibilities and interdependencies
4. June 2023 – December 2023Systems and Methods Expert · Parsian Motor, Tehran · On-site, full-time
   • Built and deployed a Vehicle Repair History module in Odoo with auto-generated maintenance schedules, cutting manual entry by 60%
   • Led the company's Odoo ERP rollout initiative
   • Developed a car sales registration system integrating Ministry of Industry APIs to automate licence plate issuance and regulatory compliance
   • Configured and maintained the company's Linux mail server at 98.5% uptime
   • Introduced and led Scrum adoption; facilitated biweekly leadership meetings with C-level and senior managers
5. May 2022 – February 2023Business Development Specialist · Myket, Tehran · On-site, full-time
   • Automated developer onboarding workflows, cutting support ticket resolution time by 40%
   • Mapped user journeys for VOD and in-app purchases: +300% monthly streaming traffic and +25% ARPU
   • Defined marketing campaign requirements and KPIs: +400% podcast listenership and +200% email subscribers
   • Redesigned email marketing workflows (Mailchimp integration), growing subscribers and click-through rates by 200%
6. December 2021 – May 2022Technical Office · Maher Kar Bakhtar, Kermanshah · On-site, full-time
   • Kept infrastructure highly available and performing well
   • Troubleshot technical issues and supported end users
   • Introduced new technologies and software to improve efficiency and productivity
7. June 2021 – September 2021Project Control Department Intern · Gamasiab Consulting Engineers Co., Kermanshah · Hybrid, internship
   • Contributed to planning, executing and tracking multiple projects
   • Supported every stage of project management from concept to delivery with a data-driven approach

Education

1. September 2018 – May 2022Bachelor's degree, Industrial Engineering

   Kermanshah University of Technology

Certifications

• ISO 31000 · 2021
• PMBOK · 2021
• Primavera P6 · 2021
• Microsoft Project 2019 · 2021
• ISO 9001:2015 Internal Auditing · 2021
• ISO 9001:2015 Description of Requirements & Documentation · 2021
• Health, Safety and Environmental Management System (HSE-MS) · 2021
• Certified Professional AutoCAD Civil 3D 2013 · 2018

Skills

• Python
• FastAPI
• Microsoft SQL Server
• PostgreSQL
• PHP
• BPMN
• BPMS (ProcessMaker)
• ERP (Odoo, ERPNext)
• Software Architecture
• System Design
• Software Analysis
• Product Management
• Product Planning
• Linux
• Windows Server
• NGINX
• DevOps
• Network Security
• Document Management Systems (DMS)
• Scrum
• HACCP
• Interpersonal Skills